Returns & Exchanges
At SkeletonHD, we stand by the craftsmanship of our jewelry and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original, unworn condition with all premium packaging included.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place your SkeletonHD pieces back into their original display boxes and secure them in a protective shipping mailer to prevent damage.
Ship to Our Studio
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned items for authenticity and condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing